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Plan with confidence

Cancellation policy

Know when you can cancel and what will be refunded.

The Lake Anna House

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01

Firm

Short stays · 1–27 nights

Full refund

Cancel at least 30 days before check-in.

Or use the 24-hour cancellation window:

Cancel within 24 hours after confirmation, when your booking was made at least 7 days before check-in.

50% refund

Cancel 7 to fewer than 30 days before check-in, unless you qualify for a full refund above.

Applies to accommodation charges.

No refund

Cancel less than 7 days before check-in: accommodation charges are nonrefundable.

No refund after check-in.

02

Strict Long Term

Long stays · 28 nights or more

Full refund

Both conditions must be met:

  • Cancel within 48 hours after confirmation; and
  • Cancel at least 28 days before check-in.
Outside that window

Charges for nights already used plus the next 30 nights are nonrefundable, capped at the remaining nights booked.

03

The details

Cleaning, taxes & deadlines

Accommodation charges
Include nightly charges and extra-guest charges.
Cleaning fee
Fully refunded during the free-cancellation period. Otherwise, it follows the accommodation refund percentage.
Taxes
Refunded for unused nights.
Cancellation deadlines
Use the property’s local time and scheduled check-in time.Check-in: 4:00 PM · America/New York